Shipping & Returns

Shipping Policy

We do not ship - you can order to pick up instore or local delivery within 5 miles of the shop.

Return & Exchange Policy

​If our product does not reach you in the perfect condition it left our shop or is faulty we are happy to provide a replacement or provide credit. 

  • To return a product to us purchased online please email us and ensure it is sent back to us within 14 working days. 

  • Due to health and safety consumable products are non-returnable unless a shipping error on our part or a manufacturing fault this includes but not limited to vape liquids and edible products

  • Please ensure your returned items are packaged securely and sent to the following address, with the returns order number clearly written on the outside:


  • Northern Lights Coffee Shop Returns

  • Unit 2 Clifton House                                        
    Merridale Road
    WV3 9RX


  • Please include a copy of your returns number, order number and/or purchase receipt and details of the fault.